Assigning and Reassigning Tasks #
Every task in Propel includes two important fields:
- Created By – The individual who created the task.
- Assigned To – The individual responsible for completing the task.
These fields help ensure accountability and visibility across the organization.
Assigning a Task #
When creating a task, you can assign it to any active user within your organization.
To assign a task:
- Create a new task.
- Complete the task details.
- Select the individual responsible for completing the task in the Assigned To field.
- Save the task.
Note: A user must be active in Propel before they can be assigned a task.
Once assigned, the individual will receive an in-app notification informing them that a task has been assigned to them.
Reassigning a Task #
If responsibility for a task changes, you can easily reassign it to another user.
To reassign a task:
- Locate the task you wish to update.
- Open the task and select Edit.
- In the Assigned To field, select the new individual responsible for completing the task.
- Save your changes.
The task will immediately be reassigned, and the newly assigned user will receive a notification.
Best Practices #
When assigning tasks:
- Assign every task to a single owner whenever possible.
- Make sure the assigned individual is responsible for driving completion.
- Include clear notes and expectations.
- Set realistic due dates.
- Review assigned tasks regularly during meetings.
Clear ownership is one of the most effective ways to improve accountability and ensure important work gets completed.