Setting Milestones

3 min read

Strategy: Creating Milestones & Targets #

Milestones are the major achievements your organization must accomplish on the way to reaching its BHAG (Big Hairy Audacious Goal). They bridge the gap between your long-term vision and your annual planning by breaking a large objective into measurable, time-based targets.

Within the Strategy tab, you can define milestones for each year leading up to your BHAG and organize the targets that support them.


What Are Milestones? #

A milestone is a significant outcome that should be achieved by a specific year to keep your organization on track toward its BHAG.

Rather than focusing only on your destination, milestones help answer the question:

“What must be true each year for us to achieve our long-term vision?”

Working backward from your BHAG year helps create a realistic and achievable strategic roadmap.


Planning Backward from Your BHAG #

When building your milestones:

  1. Start with your selected BHAG Year.
  2. Work backward one year at a time.
  3. Identify the key outcomes that must be achieved in each year.
  4. Continue until you reach your current planning year.

You may create milestones for every year or only for the years where significant progress is expected.


Using the Strategy Tab as a Planning Workspace #

Many leadership teams use the Strategy tab as a collaborative planning workspace before finalizing their strategic plan.

During this stage, you may:

  • Brainstorm milestone ideas.
  • Capture preliminary targets.
  • Refine annual objectives.
  • Collaborate using whiteboards, sticky notes, or worksheets.
  • Update the Strategy tab as your planning sessions progress.

The Strategy tab is designed to evolve as your strategy becomes more defined.


Adding Targets #

Each milestone year can contain one or more targets.

To add a target:

  1. Navigate to the desired milestone year.
  2. Click Add Target.
  3. Choose one of the following options:
    • Select an existing goal.
    • Create a new goal.
  4. Save your changes.

Repeat this process for each milestone year as your strategic plan develops.


Reordering Targets #

To change the display order of your targets:

  1. Click Reorder.
  2. Drag and drop each target into the desired position.
  3. Save your changes.

Reordering helps organize targets by priority, sequence, or strategic importance.


Organizing Targets by Department #

Targets can also be assigned to departments.

Using department assignments allows you to:

  • Identify which department owns each target.
  • Group targets by department.
  • Filter milestone views by department.
  • Improve accountability across the organization.

Department filtering is especially useful for larger organizations where multiple teams contribute to achieving long-term strategic objectives.


Best Practices #

  • Begin with your long-term BHAG and work backward to define meaningful milestones.
  • Focus each milestone on measurable outcomes rather than specific tasks.
  • Add only the targets that are necessary to achieve the next stage of your strategy.
  • Assign departmental ownership whenever possible to create clear accountability.
  • Review milestones annually and update them as your business strategy evolves.

Well-defined milestones provide a practical roadmap from today’s priorities to your organization’s long-term vision, ensuring each year’s goals contribute to achieving your BHAG.

Updated on July 30, 2026

How helpful was this support article?

  • Happy
  • Normal
  • Sad